PhilHealth to extend Health facility accreditation until January 31, 2022
The ongoing accreditation crisis involving the Philippine Health Insurance Corporation (PhilHealth) has sparked nationwide concern, as numerous hospitals threaten to sever ties with the agency due to delayed reimbursements. With millions of pesos in unpaid claims, private healthcare providers argue that PhilHealth’s inefficiencies have placed an immense financial strain on their operations, forcing them to reduce services and reconsider their affiliation. In response, PhilHealth has extended the accreditation period to prevent service disruptions, but hospitals remain skeptical about whether the agency can fulfill its promises.
This situation has not only affected healthcare institutions but has also placed patients in a precarious position, particularly those who rely on PhilHealth subsidies for critical medical treatments. The uncertainty surrounding the issue has prompted calls for urgent reforms, with medical groups, lawmakers, and patient advocacy organizations demanding better financial management, increased transparency, and systematic improvements in claims processing. As tensions continue to rise, the future of healthcare accessibility in the Philippines hangs in the balance, with all eyes on how PhilHealth and the government will address the crisis.
Accreditation Extension Amid Hospital Protests
The Philippine Health Insurance Corporation (PhilHealth) announced last Wednesday, December 29, 2021, the extension of health facility accreditation due to the increasing number of hospitals choosing not to renew their affiliation with the agency. This move aims to mitigate disruptions in healthcare services while addressing the concerns raised by private hospitals.
A growing number of private hospitals have opted for a “PhilHealth Holiday,” a form of protest against the agency’s failure to settle millions of pesos in unpaid claims. Healthcare providers argue that these unpaid reimbursements have severely impacted their operations, making it difficult to sustain services for patients relying on PhilHealth benefits.
The decision of hospitals to withdraw their accreditation has left many patients uncertain about their access to healthcare benefits. Individuals who rely on PhilHealth subsidies for critical treatments, including dialysis, surgery, and long-term care, now face the possibility of paying out-of-pocket expenses or seeking treatment at alternative facilities. This has sparked concerns about the affordability and accessibility of healthcare, particularly for low-income Filipinos who depend on the agency’s support.
In an attempt to ease tensions and prevent further disruptions, PhilHealth has reassured hospitals that it is working on expediting claims processing and clearing its backlog of unpaid reimbursements. However, hospital administrators remain skeptical, citing previous delays and unfulfilled commitments. Many healthcare providers insist that unless concrete financial solutions and reforms are implemented, they may have no choice but to continue their protest, putting further strain on the country’s healthcare system.
Conditions for Accreditation Renewal
PhilHealth President Dante Gierran, in PhilHealth Advisory No. 2021-046, announced that the agency would extend the validity of hospital accreditations until January 31, 2022. However, he emphasized that healthcare facilities must comply with accreditation requirements and submit all necessary documents by the extended deadline. Hospitals failing to meet this requirement risk a lapse in their accreditation status, which could affect their ability to process patient claims under PhilHealth.
The advisory also highlighted concerns regarding accreditation gaps, warning that delays in submission might result in hospitals being unable to cater to PhilHealth beneficiaries. The agency acknowledged that at least seven private hospitals in Iloilo, along with the Far Eastern University – Dr. Nicanor Reyes Medical Foundation, had already severed ties due to the long-standing issue of delayed payments.
PhilHealth also urged healthcare facilities to continue their cooperation in ensuring uninterrupted services for beneficiaries despite the ongoing dispute. The agency reassured hospitals that efforts were being made to streamline the claims process and improve payment efficiency. However, hospital groups remain cautious, citing previous instances where similar promises were made but not fully realized.
In response to the situation, several lawmakers and healthcare advocates have called for a thorough review of PhilHealth’s financial management and claims processing system. They emphasized the need for long-term reforms to prevent recurring payment delays and ensure that hospitals receive timely reimbursements. Without significant improvements, they warn that more healthcare institutions may opt out of the accreditation system, further compromising the accessibility of healthcare services for millions of Filipinos.
The Impact on Healthcare Services
Hospital administrators have expressed concern over the financial strain caused by the backlog of unsettled claims. Some private healthcare institutions have had to adjust their operations, including reducing staff and limiting services, to cope with the delayed reimbursements. Patients, particularly those with chronic illnesses and requiring long-term medical care, remain vulnerable to the effects of these disruptions.
Medical associations have urged PhilHealth to implement more efficient claims processing and improve transparency in handling payments. The delay in fund disbursement not only affects hospital operations but also threatens the quality of healthcare services provided to the public. The protest by hospitals is a clear signal that urgent reforms are needed to prevent further instability in the healthcare system.
The ongoing financial strain has also prompted some hospitals to impose stricter admission policies for PhilHealth-dependent patients, prioritizing those who can afford out-of-pocket expenses. This has disproportionately affected low-income families who rely on their PhilHealth benefits for essential medical services. If unresolved, the issue could lead to an increase in untreated illnesses and complications, placing a heavier burden on the public healthcare system.
To address these concerns, healthcare experts have proposed the automation of claims processing and stricter auditing mechanisms to ensure timely payments. They argue that reducing bureaucratic inefficiencies and improving digital infrastructure could significantly lessen delays and enhance trust between PhilHealth and healthcare providers. While PhilHealth has assured stakeholders that reforms are underway, hospitals and medical practitioners remain skeptical, awaiting concrete actions rather than mere assurances.
Future Plans for the “PhilHealth Holiday”
Although the planned protest was deferred last January 1, participating hospitals remain firm in their stance. They have indicated plans to push through with the “PhilHealth Holiday” in February 2022 should their concerns remain unaddressed. The possibility of additional hospitals joining the protest remains high, which could further strain access to healthcare services nationwide.
To prevent further escalation, lawmakers and medical groups have called for immediate dialogue between PhilHealth and private hospitals. Discussions on policy improvements, timely payment of claims, and potential structural reforms within the agency are being explored to ensure that hospitals receive the financial support they need to continue their services.
The ongoing financial strain has also prompted some hospitals to impose stricter admission policies for PhilHealth-dependent patients, prioritizing those who can afford out-of-pocket expenses. This has disproportionately affected low-income families who rely on their PhilHealth benefits for essential medical services. If unresolved, the issue could lead to an increase in untreated illnesses and complications, placing a heavier burden on the public healthcare system.
To address these concerns, healthcare experts have proposed the automation of claims processing and stricter auditing mechanisms to ensure timely payments. They argue that reducing bureaucratic inefficiencies and improving digital infrastructure could significantly lessen delays and enhance trust between PhilHealth and healthcare providers. While PhilHealth has assured stakeholders that reforms are underway, hospitals and medical practitioners remain skeptical, awaiting concrete actions rather than mere assurances.
Government Response and Next Steps
In response to the ongoing issue, government officials have urged PhilHealth to take immediate action in resolving the backlog of claims and strengthening its financial management systems. Some lawmakers have proposed increased oversight and auditing measures to prevent future payment delays and ensure efficient fund disbursement.
Moving forward, PhilHealth has committed to reviewing its current claims processing and reimbursement policies. The agency has assured stakeholders that measures will be taken to prevent prolonged payment delays, restore hospital confidence, and ultimately uphold the welfare of Filipino patients who depend on the national health insurance program.
The Department of Health (DOH) and the Department of Finance (DOF) have also been called upon to work closely with PhilHealth in addressing these financial challenges. Some policymakers have suggested the possibility of reallocating government funds or providing temporary subsidies to assist struggling hospitals while PhilHealth resolves its internal inefficiencies. This collaborative effort aims to stabilize hospital operations and prevent further disruptions in healthcare services.
Meanwhile, patient advocacy groups have called for increased transparency in PhilHealth’s financial dealings, urging the agency to provide regular public updates on the status of claim settlements. They emphasize that accountability and open communication are crucial in restoring public trust. As the government and PhilHealth move forward with their reform efforts, hospitals, patients, and healthcare workers remain hopeful that concrete solutions will soon be implemented to prevent similar crises in the future.
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A multi-award-winning blogger and advocate for OFWs and investment literacy; recipient of the Mass Media Advocacy Award, Philippine Expat Blog Award, and Most Outstanding Balikbayan Award. Her first book, The Global Filipino Bloggers OFW Edition, was launched at the Philippine Embassy in Kuwait. A certified Registered Financial Planner of the Philippines specializing in the Stock Market. A recognized author of the National Book Development Board of the Philippines. Co-founder of Teachers Specialist Organization in Kuwait (TSOK) and Filipino Bloggers in Kuwait (FBK). An international member of writing and poetry. Published more than 10 books. Read more: About DiaryNiGracia
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