Last September 13, 2021, in commemoration of its 64th Anniversary with the theme, “expreSSS: Handog sa Miyembro, Serbisyong Makabago,” and in pursuant of its goal of digitalization, SSS has launched its own Customer Relationship Management System Portal namely, the USSSap Tayo Portal. This portal serves as a bridge connecting the agency with its members. It was designed to lessen questions from its members and address the public’s concerns.
With the help of this portal, their members’ concerns and queries can be easily answered without any hassle and as quickly as possible. As SSS president and chief executive officer Aurora Ignacio said, “Many of the concerns that we receive through our various communication channels are queries on how to avail our programs and status verifications. Through the uSSSap Tayo Portal, we aim to reduce these kinds of concerns and improve the resolution time by empowering our stakeholders and the public. They no longer need to send emails, place calls, or go to our branches. All they have to do is to open the portal, and they can now access the information they need or check the status of their concerns,” Ignacio said.
SSS’ number one priority is to cater to the needs of its members. As the necessities and concerns of its members change, SSS won’t get tired of adapting to new ways that will make everything more convenient for its members. Truly, its mandate to provide protection and security is not just a statement but a lifetime commitment.
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A multi-award-winning blogger and advocate for OFWs and investment literacy; recipient of the Mass Media Advocacy Award, Philippine Expat Blog Award, and Most Outstanding Balikbayan Award. Her first book, The Global Filipino Bloggers OFW Edition, was launched at the Philippine Embassy in Kuwait. A certified Registered Financial Planner of the Philippines specializing in the Stock Market. A recognized author of the National Book Development Board of the Philippines. Co-founder of Teachers Specialist Organization in Kuwait (TSOK) and Filipino Bloggers in Kuwait (FBK). An international member of writing and poetry. Published more than 10 books. Read more: About DiaryNiGracia
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